Press release

From cooking to collections

Meet Alex Sethi, Harmoney collections officer and former chef

, 30 May 2019

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“I think the thing the two jobs have in common, is being able to deal with people,” says Alex Sethi, a professional chef turned Harmoney collections officer.

So how do you go from being cooking to collections? “Hospitality is hard work - and you work when everyone else is socialising. I think by the time you get to 40 you need to be doing something else - unless you’re a successful celebrity chef!

“I’m only 26 but I could see that I needed to try something else; get some experience in a different area. His flatmate Sahil, who was already working for Harmoney, suggested Alex give collections a try.

“I really like it. I wasn’t sure about being in a more corporate world after being a chef, but Harmoney is great; way more relaxed than being in the kitchen!

“Some days everyone you have to call is in a good mood, even though your calling from collections, and other days you can get a lot of people who are upset. But you get to talk to a lot of different people in a lot of different situations.

“I think that’s where having been a chef has helped me in this job. I know when I have to be firm or tough with people, and I know when to be super polite and listen.”

Though he doesn’t cook a lot these days, (“After years of being a chef and eating whatever was around, I’m now trying to keep to a much more strict diet!”)  Alex is dusting off his apron to cook for the Bright Foundation’s Bottomless Brunch, being held in Glen Eden, Auckland on June 9, raising funds to provide school supplies for underprivileged children.

“I remember being at school and not always being able to have the things other kids had. It’s really good to be able to help”.

 

For queries please contact:

Investors

David Stevens
CEO & Managing Director
investors@harmoney.co.nz

Media

Jim Kelly
+61 412 549 083
jim@domestiqueconsulting.com.au

Courtney Howe
+61 404 310 364
courtney@domestiqueconsulting.com.au


About Harmoney

Harmoney is an online direct personal lender that operates across New Zealand and Australia providing customers with unsecured personal loans that are easy to access, competitively priced (using risk-adjusted interest rates) and accessed 100% online. 

Since originating its first loan in August 2014, Harmoney has originated over NZ$1.8 billion in personal loans (growing at a compound annual growth rate of 86% between FY15 and FY20), serving more than 47,000 customers and increasing its total current loan book to approximately NZ$472 million. 

Harmoney’s proprietary digital lending platform, Stellare™, facilitates its personalised loan product with applications processed and loans typically funded within 24 hours of acceptance by the customer. Stellare™ applies a customer’s individual circumstance to its data-driven, machine learning credit scorecard to deliver automated credit decisioning and accurate risk-based pricing.