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Customer service

0800 427 666 (0800 HARMONEY)
Monday - Friday: 9am–6pm
Saturday & Sunday: Available via Live Chat



Monday - Friday: 9am–6pm.



Head office

Level 3, 110 Customs Street West, Auckland CBD, Auckland 1010
PO Box 106-507, Customs Street East, Auckland City, 1143

Marketing enquiries


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If you would like to make a complaint, please contact us via complaints@harmoney.co.nz

Harmoney is also a member of an external, independent dispute resolution scheme operated by Financial Services Complaints Limited (FSCL) and approved by the Ministry of Consumer Affairs.

If we cannot agree on how to resolve your issue, you can refer the matter to FSCL by emailing info@fscl.org.nz, calling FSCL on 0800 34 72 57, by contacting the Complaint Investigation Officer, Financial Services Complaints Limited, Level 4, 101 Lambton Quay, Wellington 6145 or by post at PO Box 5967, Wellington 6145. Full details of how to access the FSCL scheme can be obtained on their website www.fscl.org.nz. There is no cost to you to use the services of FSCL.