Cancellation

You are entitled to cancel your loan contract by giving notice to us.

Version 2024-1

Time limits for cancellation

You must give notice that you intend to cancel your loan contract within 7 working days of the date on which your Loan Disclosure Statement was emailed to you. Saturdays, Sundays, and national public holidays are not counted as working days.

How to cancel

To cancel, you must give us written notice that you intend to cancel your loan contract by:

  • giving the notice to us; or
  • posting the notice to us at Harmoney, PO Box 106-507, Customs Street East, Auckland 1143; or
  • emailing the notice to us at customerservice@harmoney.co.nz

You must also return to us any advance received by you under your loan contract.

What you may have to pay if you cancel

If you cancel your loan contract, you may be charged:

  • the amount of any reasonable expenses incurred in connection with your loan contract and its cancellation (including legal fees and fees for credit reports, etc); and
  • interest for the period from the day you received the advance until the day you repay the advance.

0800 427 666 (0800 HARMONEY)